What Today’s CHROs Are Doing Differently With Employee Listening

A candid conversation with CHROs on what’s working — and what’s not.

Watch the replay of our July webinar with CHROs from Guild and SPINS on what modern employee listening really looks like and how to build a strategy that drives action.

What You’ll Learn 

• Why less listening, done better, is the new standard
• How to support managers with real insight, not just dashboards
• When to say “no” — and still build trust
• How to make listening part of your AI readiness strategy

“We used to ask employees what they wanted, then act surprised when the same requests came up. Now, we shape listening around our talent priorities and say upfront, ‘Here’s what we’re willing to act on, and why.’ That transparency changed everything.”

~ Alana Brandes, CPO, Guild

“We made a big structural change and followed it up with a short pulse. We got a 94% response rate and 89% engagement. Why? Because people knew we would do something with it. That’s the difference.”

~ Tushar Pandit, CPO, Spins