Your Listening Program Is Collecting Data. Is It Driving Change?
Download Listen Up, the practical guide to building employee listening programs that actually close the loop, build trust, and drive measurable results.
Listen Up
Most listening programs collect plenty of data. What they don't do is close the loop, and employees notice.
This is the practical guide to building a system that actually works. Craig Forman, former Lead People Scientist at Culture Amp, walks you through the three stages every HR team needs to master:
COLLECT feedback people actually trust and respond to.
UNDERSTAND what the data is really telling you.
ACT in a way that makes employees more likely to speak up next time.
Free to download. Immediately practical.
What's in the book...
It's not just about gathering feedback, it's about what you do next.
Employees are more than willing to speak up. But if that feedback vanishes into a black hole? Trust erodes and culture takes a hit.
This book, grounded in Craig's decades of experience coaching HR teams and leaders, shows you how to build a system that listens deeply, and responds meaningfully.
You'll find:
- Why 80-95% participation rates are achievable and what most programs do wrong
- The single phase where most listening programs fall apart and how to fix it
- How to turn a low-response survey into one employees actually want to complete
Mercedes Sullivan
CPO, McKinley
“It was like the book that gave me validation that I was going in the right direction. It’s so practical. The other experts in there made me feel like I have a book of advisors that I can just trust.”
Ryan-Mae M.
CPO / Fractional CHRO
“This book takes a hard and complex subject and makes it digestible and easy to implement. It makes what feels like a Mt Everest ask become an attainable goal without adding a heavy time or learning burden.”
Brandon Wetzstein
HR Consultant
“Craig’s approach is direct and the tools in this book are immediately useful. I’ve already pulled ideas from it and put them into practice, and those changes have genuinely made me more valuable to my clients. Highly recommend.”
Download your copy
Complete your details to download your free copy of Listen Up
By Craig Forman
Former Lead People Scientist, Culture Amp | Harvard Teaching Fellow | 15 years working directly with HR teams at organizations from 300 to 10,000+ employees.
Craig wrote Listen Up because he watched too many smart HR teams collect feedback that never led to action. This book is the guide he wished existed when he started.
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